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Contact Us

  • BodyJewelry.com
  • 1.888.242.6166
  • info@bodyjewelry.com
  • 1755 Banks Road Pompano Beach , FL 33063 Tel: 954-933-2259 Toll Free: 1-888-242-6166 Fax: 954-968-7896

About us

BodyJewelry.com is an established online body jewelry company. Our experience will insure your satisfaction of our items and service. Our head offices are located in Florida and now you have an opportunity to experience our catalog online. Our site is one of the largest websites in the body jewelry business. Here we bring you some of the best and some of the latest of our body jewelry collection.

We offer only the high quality merchandise, manufactured from of the finest materials available. Our selections include jewelry made from 316L Surgical Grade Stainless Steel, .925 Sterling Silver, Solid 14k Gold and Solid Titanium.

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Return and Exchange

RETURN POLICY

Last updated January 25th , 2023

Thank you for your purchase. We hope you are happy. However, if you receive a broken or defective item. You can contact us. Please see below for more information on our return policy.

 

RETURNS

Item must be postmarked within Ten (10) days of the Delivery date. All returned items must be in new and unused condition, with original sealed packaging. Original shipping cost is not refunded. If shipping was free, we will deduct $4.75 (USA) or $6.75 (International) from the refund amount.

 For health and safety reasons we do not accept RETURNS ON USED/WORN (TRIED ON) JEWELRY

 

RETURN PROCESS

Free Returns orders.  Details

 *We do not accept returns or exchanges for clearance items, mystery bag items, or monthly club items

OUR RETURN POLICY REGARDING DEFECTIVE OR INCORRECT ITEMS

If you received a broken or defective item, please email Customer Service at info@bodyjewelry.com (Monday - Friday 9am -5pm EST).

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. You will be notified by our Decision that your item has been approved or denied.

 *We will refund the amount for the jewelry itself, but not the shipping cost

PACKAGE MARKED AS DELIVERED, BUT NOT RECEIVED

If your package is marked as delivered, but has not arrived, not to worry! We will work with you to resolve the issue. The first thing we recommend is contacting your local post office and your neighbors to see if it accidentally ended up with them. We also recommend waiting 24 hours to check, as sometimes the post office GPS updates ahead of the package's arrival. If you still cannot find the package, contact us!

*We cannot issue refunds for orders misdelivered or mishandled by the post office, but we can offer a reship of the package or store credit!

OUR ADDRESS: 

BodyJewelry.com 1755 Banks Road, Margate, Florida 33063

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

+19549332259
info@bodyjewelry.com