Contact Us

  • 1.888.242.6166
  • 1755 Banks Road Pompano Beach , FL 33063 Tel: 954-933-2259 Toll Free: 1-888-242-6166 Fax: 954-968-7896

About us is an established online body jewelry company. Our experience will insure your satisfaction of our items and service. Our head offices are located in Florida and now you have an opportunity to experience our catalog online. Our site is one of the largest websites in the body jewelry business. Here we bring you some of the best and some of the latest of our body jewelry collection.

We offer only the high quality merchandise, manufactured from of the finest materials available. Our selections include jewelry made from 316L Surgical Grade Stainless Steel, .925 Sterling Silver, Solid 14k Gold and Solid Titanium.

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Frequently Asked Questions

FAQs on Orders

What should I do if I placed an order but didn't receive a confirmation email?
Once an order is placed, our support system automatically sends a confirmation email to the customer. If you haven’t received the email yet, that means, either the confirmation email is in your spam folder or the email ID you provided at checkout was incorrect. We recommend you recheck the email ID from your order page, if it is incorrect or you are still unable to find the solution, please email or call us at 954-933-2259. We will be in touch promptly to get it solved.
Can I cancel my shipped order?
Unfortunately, we are unable to cancel an order that has been shipped! Once an order is shipped, that means, the product has already left our warehouse. What you can now do is request a refund and return the product unopened following our company return policy here. You may contact us at for the refund request. However, note that the shipping cost is non-refundable!
What should I do if I ordered the wrong item?
If your order has not been shipped yet, you can contact us within 30 minutes and we will adjust it accordingly.
Can I cancel an order if the product is yet to be shipped?
Certainly, you can. Login to your dashboard, go to the order page, and cancel it. You may as well contact us immediately within 30 minutes to get it canceled in case of any inconvenience.

FAQs on Shipping

What is the difference between “Shipped” and “Delivered”?
A product is shipped, which means, we have handed over the product to our delivery partner. It will now be their responsibility to deliver the product to your door. Once you receive the product, we call it “Delivered”.
I haven’t received my product yet. Is it possible to track my package?
Yes, you can track your ordered product by using the tracking number you have been provided. You may as well visit our official website and access this page to track the current location of your product in real-time. Note that the carrier system may take up to 24 hours to activate your tracking number.
Does my shipping and billing address need to be the same to order a product from Body Jewelry?
Not really, it is not a requirement. However, your credit card address must match your billing address.
Why has my package yet to be shipped?
Basically, we take 24-48 hours to process every order and ship the product the following day. However, the 14KT gold jewelry shipping may take an additional day to be processed. Note that we do not ship orders on weekends or holidays.
Why am I yet to receive my package even though I got an email saying it has been shipped?
Do not get confused with the terms “Delivered” and “Shipped”! Your package is shipped means it got packaged and dropped off to our delivery partner. Soon, they will deliver the product to your door, please keep tracking it.
What should I do if the tracking information says "delivered" but I haven't received the product?
If your tracking data shows the status “delivered”, yet you haven’t received it, don’t worry. You should now:
  • Wait for another business day as it may arrive soon. Sometimes, the carriers mark the packages as “delivered” prematurely.
  • Double-check your shipping address as well to make sure you provided accurate information at checkout.
  • Contact your local USPS post office for further assistance regarding the details of the delivery.

Please note that is not liable for mis-delivered packages, incorrect addresses, or stolen items. Thank you for your understanding!

If my order has been confirmed but not yet shipped and there's an error in the shipping address, what can I do?
Well, get in touch with us ASAP through email: or call us at 954-933-2259. We will take care of the rest.
What should I do if my package has already shipped but there's an error in the address?
We barely have anything to do at this point as we have already shipped your product. However, when the package is returned to us, we will be able to reship it to your desired address which may be subject to additional costs.
Do you ship worldwide?
Yes, we do ship our products worldwide. You will have the options to choose from at checkout.

FAQs on Sizing & Material

What piercing materials does Body Jewelry offer?
We offer almost all types of materials for piercing jewelry. Here are some common types that you can explore and purchase from our website:
  • 14KT and 18KT Gold.
  • Implant Grade 23 Titanium.
  • 316L Surgical Steel.
  • Acrylic.
I have allergies, do I have to be careful about choosing the piercing jewelry material?
Yes, you have to be careful of choosing piercing jewelry material if you are someone with metal allergies. You can choose Titanium or surgical-grade stainless steel piercing jewelry to avoid any infections or inconvenience.
What does "gauge" refer to in piercing?
Gauge refers to the overall thickness of a piercing. You can see different gauge sizes including 20ga, 16ga, 14ga, etc. Notably, 14ga = 1.6 mm, 20ga = 0.8 mm and that is how it can be measured. Always make sure that you know the gauge you are being pierced with to choose appropriate jewelry.
How do I determine the appropriate gauge for my piercing?
It will depend on which type of piercing you have undergone to determine the appropriate gauge size. Here are standard gauges for different types of piercing:
  • 20ga & 22ga: Nose Hoops, Earrings, and Nose Studs.
  • 18ga: Nose Piercings.
  • 16ga: Helix, Daith, Tragus, Snug, Anti-Tragus, Septum, Conch, Monroe, Flat.
  • 14ga: Nipple Ring, Belly Ring, Tongue Ring, and Industrial.

Make sure that you know the gauge that you were pierced with, or contact your piercer for the information to avoid any issues

What does the term "length" signify in piercing?
Length denotes the extent of the piercing, more specifically, it refers to how long your piercing is. You should have clear knowledge about the length of your piercing to select the proper jewelry that will leave enough space for comfort. Note that the balls, gem, or piercing backing are not included in the length.
How do I decide on the suitable length for my piercing?
The length of the jewelry varies based on different types of piercing, anatomy, and placement. Here is an overall standard for length:
  • Tongue: 16 mm (5/8")
  • Belly: 10 mm (3/8")
  • Septum: 8-10 mm
  • Rook, Tragus, Helix, Daith, Conch: 6-10 mm
  • Lip, Monroe, Labret: 8-10 mm
  • Industrial: Varies
  • Nipple: 12-16 mm (1/2" - 5/8")
What are the available sizes for the gem or ball?
Well, we do offer quite a good number of sizes for gem or ball taking into account the type of piercing you may have:


  • 2-3 mm (2nd, 3rd Lobe Piercings)
  • 4-6 mm (1st Lobe Piercings)
  • 7-10 mm (1st Lobe Piercings, Larger Stud)

    Nose Studs

  • 4 mm (Very Large)
  • 3 mm (Large)
  • 2 mm (Average)
  • 1.5 mm (Extra Small)
What does "diameter" mean in terms of piercing?
It Indicates the inner wearable surface of jewelry for piercing.
How do I choose the correct diameter for my piercing?
It varies, however, you can get a general idea about choosing the correct diameter for your piercing from the below list:
  • Septum: 8-10 mm
  • Helix: 8-10 mm
  • Nose Hoops: 7-11 mm
  • Conch: 10-12 mm

FAQs on Our Return Policy

I got the delivery with a damaged/broken product, what to do?
If your order product is damaged by any means in transit, we will replace it with another. Please contact us at:
I have allergies, do I have to be careful about choosing the piercing jewelry material?
Yes, you have to be careful of choosing piercing jewelry material if you are someone with metal allergies. You can choose Titanium or surgical-grade stainless steel piercing jewelry to avoid any infections or inconvenience.
I'm interested in either exchanging or returning my item(s). What are the steps?
Yes, you can return any product or exchange one with another. However, keep in mind that the package must remain unopened. You may check our return policy here or reach out to us for further clarifications.
I received the wrong product which I did not order. What can I do now?
We apologize for the inconvenience and would like you to confirm that it was not an error when you ordered the item. If it is not, get in touch with us at with clear pictures of the delivered product and a screenshot of your order page indicating the actual product that you ordered. We will resolve the problem.