What Can Be Returned

We accept returns for any item that hasn’t been opened or worn, as long as it’s still in its original packaging and you start the return within 14 days of the delivery date (based on the postmark). If it’s still sealed and within the return window, we’ll take care of the rest.

How to Start a Return

Getting started is easy:

• Contact Us: Get in touch with our support team:
  Email: support@bodyjewelry.com
  Phone: 1-888-242-6166
• Free Return Label by Email: No forms or extra steps — we’ll email you a prepaid return shipping label to print at home.
• Pack It Up: Place the item (still in its original, unopened packaging) in a secure mailer or box.
• Send It Back: Use the return label and drop it off — you're done. We’ll handle it from there.

How Long Does It Take?

After we get your return, give us about 1 to 2 weeks to inspect and process it. Once everything checks out, we’ll move forward with your refund, store credit, or exchange — whichever you prefer.

What Are My Options?

You can choose how you’d like us to handle your return:

• Store Credit – Great if you want to shop again later
• Exchange – Switch it out for another item
• Refund – We’ll return the product price (shipping and warranty fees are not refundable)

What Can’t Be Returned

For safety and hygiene, we can’t accept:

• Items that have been opened or worn
• Anything returned after the 14-day window

Thanks for understanding — protecting your health is our top priority.

Got the Wrong Item?

We’ll fix it fast. If we sent the wrong product, we’ll get the correct one out to you immediately, no questions asked.

Need Help?

Whatever you need, we’re here:

• Live chat – Available on our website during business hours
• Email – support@bodyjewelry.com
• Call or Text – 954-933-2259

We’ll walk you through every step or answer any questions — just reach out.

A Quick Note

By shopping with BodyJewelry.com, you agree to the terms in this return policy. If we ever update it, you’ll always find the latest version right here.

Thanks again for choosing us. We’re committed to making sure you love your jewelry every time.